Root Cause Analysis and millions of other books are available for site Kindle. Root Cause Analysis: The Core of Problem Solving and Corrective Action Hardcover – March 10, Root Cause Analysis: Simplified Tools and Techniques, Second. Although there are many books on root cause analysis (RCA), most concentrate on team actions such as brainstorming and using quality tools to discuss the. Root Cause Analysis: The Core of Problem Solving and Corrective Action - Kindle Root Cause Analysis Handbook: A Guide to Efficient and Effective Incident.
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This book provides detailed steps for how to solve problems, focusing heavily on the analytical process involved in finding the actual causes of. Root cause analysis should be a systemic process that is ingrained into the culture of an organization. Root Cause Analysis is a book that shows how to leverage analytics to find the cause of the problem first. Shop ASQ's online bookstore for discounts!.
In an effort to please your customers and uphold your reputation, you continue to ship out replacement parts, at considerable cost.
You need to stand behind your product, but you also know that these replacements are taking a serious toll on your bottom line. So, rather than just continuing to replace the part, a root cause analysis would require you to dig deeper in an effort to figure out why the part is breaking in the first place. While doing your RCA, you realize that the materials used to create that specific part are sourced from a different supplier than the rest of your parts.
As it turns out, the decision was made long ago to use this less-expensive supplier for materials to use in the manufacture of this specific part in an effort to save money.
However, now that you are having to replace the part on a regular basis, the cost of shipping replacements is far outweighing the savings that are being experienced. So, in the end, the obvious choice is to upgrade the supplier and eliminate the need to ship replacement parts.
This conclusion would only be reached, however, by going through a root cause analysis process.
If you were simply content to provide good customer service by sending out replacement parts, your company would have continued to lose money in the process. Investing some time and effort in root cause analysis can pay off in a big way when you are unable to uncover a mistake in your operations. There is a chance that the push for in-depth root cause analysis will be met with resistance by some in the organization. Why is that?
Simple — root cause analysis has the potential to expose mistakes made by various managers and other employees along the way. Looking into the processes that are used to create a product or service will make it extremely clear where they are breakdowns within a business. Therefore, some employees who are not confident in their work will likely balk at the idea of using RCA on a regular basis.
Of course, any employees who express resistance to this idea should be carefully monitored, as they are likely the weak points within the organization. The other reason for employees to resist the use of RCA is basic laziness.
This is a highly-effective tool for improving your organization, but it is also a tool that requires some hard work to use effectively.
Without the commitment of everyone involved, this is a method of analysis that will fail to yield results. Nearly every kind of organization can benefit from using root cause analysis on a regular basis.
Continuing to fix problems on a superficial level will only get you so far — at some point, the underlying causes of those problems will need to be fixed if you are going to improve your operations and reach organizational goals.
This book provides detailed steps for how to solve problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does so using a large number of figures, diagrams, and tools useful for helping make our thinking visible. Most of the terminology used is everyday language and can therefore also be used for applications in their personal lives. Many of the examples will involve situations with which the reader will likely be familiar.
The focus of the book not on statistics but instead on the logic of finding causes. Also available worldwide from the following e-book retailers: download online at ASQ's bookstore, discounts available! Member Price: Shop ASQ's bookstore for discounts!
Latino are Presidents at Reliability Center, Inc. They have been particularly visionary in pioneering the inclusion of Human Factors into this field, via the PROACT methodology, over the past decade and a half.
As always, their vision has been right on target! As assets become more sophisticated, and we become more reliant on machinery, human error and the reasons for it are a far greater part of the reliability picture. This book will provide even greater support to companies that want to get the most out of their physical assets, and the PROACT methodology will continue to deliver unique value as they continue to evolve the method.
The knowledge in this book will stop the cycle of repeated failures.
Services Manager, Westcoast Energy, Inc.